NICORETTE® QuickMist SmartTrack™ uses Near Field Communication (NFC) technology – this is the same technology used for contactless payments, so you can use it as you would when using Apple Pay or making contactless payments on your card.

Firstly, make sure that your phone is compatible with the product: iPhone 7 and more recent models support NFC but please refer to your phone’s settings if you’re not sure. iPhone users will require iOS 11 and above. The majority of latest Android devices support NFC already, please make sure you have enabled NFC in your phone settings.

The next thing to check is that you’ve downloaded the NICORETTE® Stop Smoking app and that you’ve set up your profile on the app. You can download the app here.

Lastly, check that your phone is unlocked and that you’re tapping the back of the product to the correct part of your phone. For example, if you have an iPhone ensure the back of the cannister is held against the top of the back/front of your phone. Whereas if you have an Android make sure you tap to the back of your phone. If you have a phone case on, remove this to see if it is blocking the connection of the product to your phone.

For some phone models, you may also need to have the app open already.

NICORETTE® QuickMist SmartTrack™ is compatible with mobile phones that support the use of NFC (near field communication): iPhone 7 and more recent models support NFC but please refer to your phone’s settings if you’re not sure. iPhone users will require iOS 11 and above. The majority of latest Android devices support NFC already, please make sure you have enabled NFC in your phone settings.

iPhone 7, 7 Plus, 8, 8 Plus and X users must open the app to record a spray. Press '+' and select 'Quickmist SmartTrack'. Tap and hold your phone against the NFC chip on the mouthspray label after every spray.

To track your NRT usage, tap the back of the Nicorette® QuickMist SmartTrack™ cannister to the back of your phone. Your phone should be unlocked and on some phone models, you will also need to open the NICORETTE® Stop Smoking app. A window will pop up asking if you want to track a usage, you must click ‘yes’. If you have done so by accident, click ‘cancel’ instead. Every tap tracks one spray used from the cannister, so if you tap the product to your phone 3 times, 3 sprays will be recorded in the app. It is also possible to manually record a usage by clicking on the “+” icon on the navigation bar at the bottom of the app screen. For users tracking NICORETTE® QuickMist or NICORETTE® QuickMist SmartTrack™ usage, please ensure you track a usage for each spray i.e. If you spray twice, track twice.